Privacy policy

When you use the contact form on this site, you choose to send us the following information:

• Name
• Company
• Email address
• Phone number
• Region
• Port
• Quantity
• Product
• ETA / ETD
• Agent information
• Vessel specifications
• Method of delivery
• Your message

Only your name, email address and message are required. Everything else is optional and the inquiry reaches us whether you fill it in or not. We ask for nothing beyond this list, and the site sets no advertising or marketing cookies.

One field asks about someone else. If you name a ship’s or port agent under Agent information, you are giving us another person’s contact details rather than your own. We use them only to arrange the delivery you are asking about, we do not add them to any list, and the rights described in section 06 apply to them exactly as they apply to you.

We use this information for one purpose: to read your inquiry and respond to it. We do not use it for marketing, profiling, or any unrelated purpose.

Submissions are not stored in a database on this site. When you submit the form, the information is delivered as an email to our team through our email provider, Resend, who acts as a processor on our behalf and handles the message in transit. It then arrives in our team mailbox, which is hosted by Google Workspace, and is kept there as ordinary email while we handle your request.

Before the form will send, it runs a security check from Cloudflare called Turnstile, which tells a person apart from automated traffic so that our inquiry desk is not flooded by it. To do that, Cloudflare receives your IP address and technical signals from your browser, such as which browser it is and how the page behaves while you are on it. It runs on every page that carries the form, not only when you press send. It does not read what you have typed, and it is not used to identify or track you across other websites.

Resend, Google Workspace and Cloudflare are based in the United States, so handling your inquiry involves transferring it there. If you are in the EU, EEA, UK, or Switzerland, that transfer relies on those providers’ standard contractual clauses and equivalent safeguards.

We also send one automatic acknowledgement to the email address you entered, so you have a record that your inquiry arrived. It confirms receipt and gives you our desk number. It does not repeat what you sent, and nothing else follows it.

For site analytics we use Vercel Web Analytics, which is cookieless and operated by Vercel as a processor on our behalf. It collects only aggregate traffic metrics and does not track you across other websites. We do not run any marketing, advertising, or social-media tracking cookies.

We do not sell your information, and we do not share it for advertising. The only parties that handle your submission besides our team are our email provider, Resend, which delivers your message to us, Google Workspace, which hosts the mailbox it arrives in, and Cloudflare, which runs the security check described in section 03 and never sees what you wrote, each only to the extent needed to get your inquiry to us and let us respond. We may disclose information where we are legally required to do so.

We keep your inquiry only as long as we need it to handle your request and to maintain ordinary business records, after which it is deleted. We do not retain contact-form data indefinitely.

You may ask us to access, correct, or delete the personal information you have sent us. To make a request, email info@sakind.com and tell us what you would like us to do. We will respond within a reasonable period.

Depending on where you live, you may have additional rights under the GDPR or UK GDPR (for visitors in the EU and UK) and under the CCPA and CPRA (for California residents), including the right to know what we hold, the right to deletion, and the right not to be discriminated against for exercising these rights. We do not sell personal information, so there is nothing to opt out of in that respect.

For any question about this policy or about how we handle your information, email info@sakind.com or call the desk at +1 305 908 8898.